Like this movie, “the world of ^*Untact” is being held, where daily life takes place 

without face-to-face or contact between people, whether they are willing or not. 

In the era of the 4th industrial revolution, high-tech technologies such as artificial intelligence (AI), 

robots, the Internet of Things (IoT), tech fin, cloud, delivery applications, and 5G are making 

the untact world possible. In addition, the COVID-19, which is terrorizing the world, is accelerating 

the evolution into the untact world under the recognition of ‘contact = infection’.

In an actual hospital, robots are in charge of checking temperatures and sample collection.

At home, we order food through a delivery application. At work, the face-to-face meeting disappeared. 

In coffee shops, robot baristas take orders. Convenience stores are opened without employees. 

Financial investment and insurance can also be handled conveniently by mobile. Students study 

at home with video lectures without going to the academy. It allows interviewees to do online 

interview without going to the company, and recruitment briefings are also held online.
Seoul National University’s Consumer Trend Analysis Center ranked ‘Untact Marketing’ as one of 

the major consumer trends in 2018. In the initial un-tact economy, simple non-face-to-face tasks 

such as kiosks (unmanned sales stands), unmanned vending machines or cafés, 

and mobile finance were mainstream. It was simply a form of reducing the workforce and workflow.

Currently, the un-tact economy is undergoing a major transition. 

In particular, contact technology is spreading to all industries. Untact services have become an indispensable tool for all types of industries including entertainment, education, finance, and delivery.

Furthermore, it is developing to analyze the consumption patterns of users based on artificial 

intelligence (AI).

Another name of this crisis is Opportunity. Ironically, the COVID-19 from China has served as an unprecedented negative factor for the global economy, but it is seen as a new opportunity 

for the untact economy. In other words, online and mobile-oriented non-face-to-face services are spreading, while face-to-face services are decreasing. According to the app-based data analysis 

service ‘Appminder’, the use of untact-related apps such as Baedal’s Minjok, Yogiyo, 

and Coupang increased significantly before and after the outbreak of COVID-19. 

A company at home and abroad are also making contactless work routine. Companies are free 

to work in contact with high-speed 5G networks and cloud computing networks. 

The education sector is also shifting its direction around untact technology.

On June 18, the Financial News will co-host the 11th Future ICT Forum with the Ministry of Science 

and ICT under the theme of “Into the Untact” at the Grand Ballroom of the Westin Chosun Hotel 

in Seoul. We look forward to your participation in the untact world of knowledge exploration. 

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​▶ Untact

New coinange made in Korea, prefix "un" + noun "contact" = Untact

Any action that requires non-face-to-face or digital communication called "Untact"